FASSI SERVICE HELPDESK – 01926 889779

Mon – Fri:      09:00 – 17:30*

* Excluding Bank Holidays

Our telephone helpdesk offers a single point of contact for all FASSI assistance.

Every call is logged onto our SupportDesk computer system, assigned to an authorised service partner and managed through to successful conclusion by our knowledgeable team.

EMERGENCY HELPDESK / OUT OF HOURS

If you are in a breakdown situation & require assistance, the FASSI Emergency Helpdesk is available during the following hours:

Mon – Fri:            07:30 – 09:00 / 17:30 – 22:00
Sat – Sun:            09:00 – 18:00

Bank Holiday:   09:00 – 16:00

This is a call back service to assist with folding the crane away, ready for transportation to an approved service partner.

If you require this service, please dial 01926-889779 & follow the instructions provided.