Privacy Policy

The security of your personal data is extremely important to Fassi (U.K.) Limited ("We" or “Fassi”). Fassi is committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting / you are accepting and consenting to the practices described in this policy. 

For the purpose of the Data Protection Act 1998 as may be amended by the General Data Protection Regulation (the Data Protection Legislation), the data controller is Fassi (U.K.) Limited of The Exchange, Haslucks Green Road, Shirley, Solihull, West Midlands, B90 2EL. 


Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website. For detailed information on the cookies we use and the purposes for which we use them, please see the section entitled “use of cookies” below. 


Cookies are small files saved to the users’ computer’s hard drive that track, save and store information about the users interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within the website.

Cookies are very useful, as they ensure a more user-friendly experience if you visit a website regularly. Provided that you use the same device and the same browser, cookies can save your settings, provide us with information about how you use our website, and display content which is geared more strongly towards your interests and requirements. The cookies used for our website only collect anonymised data, which does not indicate the identity of individual users.

Our website uses tracking software to monitor its visitors and to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website but will not store, save or collect personal information. You can read Google's privacy policy here []. Please also see the section entitled Google Analytics below for further details.

Other cookies may be stored to your computer’s hard drive by external vendors when our website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Furthermore, you are in control. You can use your browser settings to manage cookies. For example, you can delete existing cookies, choose to accept or reject all cookies, accept only certain types of cookies, or arrange to be notified when a website intends to save a cookie. The procedure for controlling and deleting cookies may vary depending on the browser you are using. You can find more information on this via the Help function in your browser. Alternatively, go to the website, where you will find step-by-step instructions on how to control and delete cookies in most browsers.


Google Analytics uses “cookies”, text files which are stored on your computer and which allow your use of our website to be analysed. The information generated by the cookie about your use of our website is normally transferred to a Google server in the USA, where it is saved. If the IP anonymisation on our website has been enabled, your IP address will be abbreviated in advance by Google within the member states of the European Union or in other countries outside of the European Union which are signatories to the Agreement on the European Economic Area (“EEA”). Only in exceptional cases will the full IP address be transferred to a Google server in the USA before it is abbreviated. On behalf of the operator of our website, Google uses this information to analyse your use of our website, to compile reports on the website activities, and to provide other services for the website operator related to the use of the website and internet usage. The IP address identified from your browser by Google Analytics will not be merged with other data collected by Google. 

You can prevent the storage of cookies via the relevant setting in your browser software. Please note, however, that in this case you may not be able to use all of the functions on our website. You can also prevent the recording of the data collected by the cookie with respect to your use of our website (including your IP address), as well as the processing of this data by Google, by downloading and installing the browser plugin available under the following link (


Users contacting our website and/or Fassi do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required, as detailed in the Data Protection Legislation. 

Unfortunately, the transmission of information via the internet is not completely secure. Although we will take all reasonable steps to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. 


We will collect and process the following data about you: 

  • Information you give us. This is information about you that you give us by filling in forms on our website / (our website) or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our website, search for a product participate in social media functions on our website use the quick enquiry function on the website and when you report a problem with our website. Corresponding with us by phone includes using the telephone helpdesk The information you give us may include your name, address, e-mail address and phone number. 
  • Information we collect about you. With regard to each of your visits to our website we will automatically collect the following information:
  • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform,; and 
  • information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our website (including date and time), products you viewed or searched for page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our telephone helpdesk. 
  • Information we receive from other sources. This is information we receive about you if you use any of the other websites we operate or the other services we provide. We are working closely with third parties (including, for example, business partners, service partners, sub-contractors in technical, payment and delivery services, and analytics providers). uses made of the information 

We use information held about you in the following ways: 

  • Information you give to us. We will use this information:
  • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
  • to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about. 
  • to provide you with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, we will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way then please contact us at and let us know. 
  • to notify you about changes to our service;
  • to assist you via the telephone helpdesk; and
  • to ensure that content from our website is presented in the most effective manner for you and for your computer. 
  • Information we collect about you. We will use this information:
  • to administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve our website to ensure that content is presented in the most effective manner for you and for your computer; 
  • to allow you to participate in interactive features of our service, when you choose to do so;
  • as part of our efforts to keep our website safe and secure;
  • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; and
  • to make suggestions and recommendations to you and other users of our website about goods or services that may interest you or them.
  • Information we receive from other sources. We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).


Your details are not passed on to any third parties, other than as detailed below.

You agree that we have the right to share your personal information with:

  • Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
  • Selected third parties including:
  • business partners, service partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you; and 
  • analytics and search engine providers that assist us in the improvement and optimisation of our website.

We will disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets;
  • If Fassi or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; and
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Fassi, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.


All information you provide to us is stored on our secure servers which are located within the European Economic Area. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.


Our website may, from time to time, contain links to and from external websites and the websites of our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Clicking on any adverts will send you to the advertiser’s website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computer’s hard drive. Users should therefore note that they click on sponsored external links at their own risk. Fassi cannot be held liable for any damages or implications caused by visiting any external links mentioned. 


Communication, engagement and actions taken through external social media platforms which relate to Fassi are governed by the terms and conditions and privacy policies on each relevant social media platform.

Users are advised to use social media platforms wisely and exercise due care and caution in regard to their own privacy and personal details. This website and Fassi will not ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to a social media platform. Users are advised that they use such social sharing buttons at their own discretion. Users should note that the social media platform may track and save your request to share a web page through your social media account.


This website and/ Fassi may share web links to relevant web pages through their social media platform accounts. By default, some social media platforms shorten lengthy URLs (e.g. 

Users are advised to exercise caution before clicking on any shortened URLs published on social media platforms by this website / Fassi. Despite best efforts to ensure only genuine URLs are published many social media platforms are prone to spam and hacking and therefore this website / Fassi cannot be held liable for any damages or implications caused by visiting any shortened links.


You have the right to ask us not to process your personal data for marketing purposes We will not process your personal data in this way without your express consent. You can exercise your right to prevent such processing by contacting us at [ADDRESS OR E-MAIL ADDRESS] at any time. 


The Data Protection Legislation gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Such subject access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.


Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.


Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Fassi UK Ltd, 26 Blick Rd, Heathcote Ind Est, Warwick CV34 6TA.