Services

New crane sales

To help you specify the correct Fassi crane for your application our experienced Main Dealers & Fassi UK sales team are at your disposal. Working in collaboration with the truck supplier they will provide you with stability, axle loadings & payload calculations to put your mind at ease on all aspects of operational performance and safety. 

 


Approved installation & bodybuilding partners

Through our network of Main Dealers and engineering partners we offer a 'one stop shop' solution to crane installation and bodybuilding. This reduces costs and ensures on-time and on-specification delivery. Each of our partners has an extensive experience of Fassi crane installations and hold National Small Series Type Approved for the full range of front & rear mount FASSI cranes as well as flat, dropside & plant bodies.

 

Authorised service & repair network

Fassi UK’s authorised service points form a comprehensive national network, offering local support wherever you are. All service points are equipped with the Fassi service laptop. Wherever possible we work with members of the Association of Lorry Loader Manufacturers & Importers (ALLMI). There are 85 engineers enrolled in the FASSI training academy nationally. 

 

Approved engineer training academyTraining academy

Through the FASSI training academy our field based product support engineer continually develops the skills of our authorised installers & service engineers. A structured training & coaching academy leads to Bronze, Silver & Gold skills accreditation.  The FASSI training academy represents an investment in the independent crane installation, service & repair sector of which FASSI UK, through our authorised network, is the most vigorous supporter & promoter amongst the major manufacturers. 

 

Product support team / service helpdesk 01926 889779

Our telephone helpdesk offers a single point of contact for all Fassi assistance. Every call is logged onto our SupportDesk computer system, assigned to a service point and managed through to successful conclusion by our knowledgable team. Out of hours (0700-2300 Mon-Sun) we offer an emergency call back service to assist you to stow the crane away for transfer to an authorised service point. 

 

 

Original spare parts

At our Warwick warehouse we carry fast moving stock for next day delivery. Our Main Dealers also hold key stock items for same day breakdown repair. For all other items our European parts distribution centre operates at >85% availability on over 16,000 lines for 24-48hr despatch. Once the order is placed through our authorised service network, the Fassi UK team manage the process from start to finish. Click here for our parts key performance indicators. All Fassi spare parts come with free delivery.   

 

 

ALLMI operator training

We can provide training and certification of your operators to the accepted industry standard, set by ALLMI (Association of Lorry Loader Manufacturers and Importers). This can be carried out on-site or at our Main Dealer's premises as required. By choosing FASSI for your operator training you learn how to get the optimum performance from your FASSI crane at the same time as gaining your ALLMI operators licence.   

 

On-line interactive operator training

Fassi Interactive Training is offered in six languages arranged into six sections, designed with the final user’s safe and easy operation in mind: an important support tool for the optimum use of cranes, but, most importantly, to ensure compliance with safety rules and a good technical use of the machine. To gain full access to the informational section of the website, users simply need to register. An interactive test for gauging their level of knowledge is available to registered users only.