Warranty

All Fassi cranes come with an exclusive triple warranty. 

Fassi warrants its products free from defects of construction for a period of 12 months for all components (in the case of Danfoss digital remote control modules ZDI0063 & Scanreco antenna ZRC0106 this is increased to 36 months) and for 36 months for structural components (base, column, booms). You’re covered for the parts and labour charges incurred.

The warranty period is reduced to 24 months for structural components for cranes utilised with hydraulic clamshell bucket, brick grab or similar implement (the use of the crane with scrap grapples and log grabs is not authorised).

Authorised repair network

Every warranty job is logged onto our SupportDesk computer system, assigned to one of our 20 authorised service points and managed through to conclusion by the Fassi UK helpdesk team.

Please note:

The expenses concerning the transfer of the unit to one of our 20 authorised service points for the repair are on behalf of the purchaser (back to base). In cases where the crane or outriggers cannot be stowed for travel it may be necessary for a Fassi authorised service partner to attend on site. The crane must be maintained in line with the recommended service schedule as contained in the operators manual by a Fassi Authorised Service Point. Full warranty terms & conditions apply and are available to download here.